This machine is excellent! I've had my Precor for 6 weeks and use it about 5 days a week. It's a larger machine so make sure you have plenty of room. I'm very pleased with my purchase. The delivery took a while, but I emailed them to confirm the status of my machine and heard back a couple days later that it was almost ready for delivery. They actually had given me a free upgrade as well!

I purchased an elliptical machine late last year and shortly after the belt on the machine broke. The friendly and professional team at Fitness Superstore promptly came and exchanged my machine with a temporary one so I could keep up with my exercise routine without missing a beat and upon fixing my machine replaced it and all was good. I highly recommend them for your workout equipment needs.

My order was processed quickly and professionally. It was shipped from Ca. to Tx. without any problems. The staff was very helpful in informative.

I was nervous giving my credit card info on the phone and wasnt sure about the quality of the equipment but I am very happy with the whole experience ! Thank You

Thank you so much for the opportunity to purchase a used machine and 1/2 the cost. We love the machine. It came complete with instuctions and operating directions. When we had problems we called and were serviced immediately. I have to be honest I was very scared to purchase such a high ticket machine via phone/internet. But today I am very pleased to announce it was worth it. I will recommend your site to my friends and family.

I am just so impressed with every aspect of this purchase. I did a lot of on-line research to find the exercise machine I wanted and then to find a supplier. I had never heard of Fitness Superstore before but I could find nothing negative on-line and the price for a fully refurbished model was very competitive. I got an immediate response when I phoned and rapid follow up with an all inclusive quote. Once I placed the order I received regular email and phone updates -- remember this was shipping from the West Coast to Montreal-- and a visit from a company engaged by Fitness Superstore to complete the "white glove" delivery. It was delivered, placed in my home gym and set up with absolutely no damage. The trainer looks like new and works perfectly. I am so impressed with the whole process I recommend Fitness Superstore with no hesitation or reservations. This is how customer service should work but so rarely does. Well done and thank you so very much. Chris

From my first contact with Fitness Super Store I have been very satisfied. They were extremley helpful in my search, in the info provided, and in keeping to their shipping schedule. Their price was the best I found. I will for sure use them again.

Great Experience! Had some trouble with delivery, but Fitness Superstore handled and compensated appropriately. Machine seems to be in good working condition so far.

Our "new" exercise bike was delivered and set up today.All systems appear to be in good order. We look forward to many hours of good exercise on this piece of equipment. Thanks a Happy customer.

We love our Cybex Arc Trainer! The shopping experience in Concord was fun, Tim was very friendly and attentive, the trainer arrived within the delivery window and the two guys were helpful and efficient and it's all good. Thanks!

I can only say good things ! Promised me 2-3 weeks . It was in my houses in a week ! Looks and performs brand new at a 1/3 of the price !! Thanks ! Bret

It arrived is great condition (a little apprehensive due to the fact that is was used)...but it looks like new. It runs great. It arrived completely protected in bubble wrap. They did a great job protecting it for its travels.

Support was great. Prouduct is excellent. very Satisfied

Purchased a referbished Octane unit. Good price, free shipping, unit works very well. Looks and works like new. Three year warranty is great considering a new one comes with only 1 year warranty. Fast delivery. Very happy with our purchase.

got refurbished my5 powerplate - some good impressions, some not so wonderful - like the remote control design is outright silly - no on/off button- really strange! The folks from fitness superstore are fantastic! customer service A++, helpful, fast to return messages and calls - pleasure to deal with!Thank you guys! Haven't seen this quality of customer service in a long time.

Good and attentive people. Know well the products limitations and results!! Delivery in good time and well packged. Good experience, will recomend.

The whole process was handled excellently from purchase to delivery at my front door

I have a desk job and got in terrible physical condition called deconditioned. Within one use I noticed leg ankle knee pain subsiding. now after 3wks of use I am off pain meds and can sjop fot groceries now. it has given me my life back. prior to using it I felt like my body was dragging my legs around. now I feel a smoothotion when just walking in daily routine and no pain. range of motion on legs greatly proved.

works great. Kickass workout for sure. Much better than a treadmill

Best service I've received online. Very helpful and learned my unique needs and made sure it was done for me flawlessly. Very responsive as well

We are very happy with our treadmill and the service provided by Fitness Super Store. This treadmill is far better quality then any of the treadmills we tried at the usual sports equiptment stores. Thanks!

Placed my order, which the people I spoke with were very helpful making sure I got what best suit for our situation. Everything came as promised. Can not be happier, thank you for everything.

Been using twice a day for 20 minutes (so far)each time Have lost weight, feel great, and it’s really helping me.

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I am absolutely impressed with the service and delivery of our treadmills. We have an odd situation since we don't have any really wide doors into our fitness center which required partial disassembly of the treadmills. And they were having trouble finding a shipper that could accomodate our needs. So the solution was to personally deliver our treadmills (a 1600 mile round trip) and install them as we'd requested. They do an excellent job and their dedication to their customers is top notch!

Bike has lots of flexibility to adjust seat and handle bar height and both move forward and backward so that you get the best sureor possible. Adjustable tension also allows you to tailor your workout.

I’ve used this cable crossover for about 2 years and it’s one of the best out there. Great build and great looking as well.

I use this machine all the time at the gym. Decided I need it at home.

If you have 30 minutes to spare this thing is amazing. I've never seen a treadmill go over 15 degrees, let alone 30. Just walking at 2.5 mph and 18 degree incline will get your heart rate over 150bpm easy. Could only recommend this more if it was cheaper. It's definitely worth the investment.

Great treadmill. I used it for a few years in a clinic and worked great.

I work out on the 576i multiple times a week and it's awesome. Great workout, low impact. Looking forward to getting my own.

It is the best experience I have had buying everything that I was promised, I will keep buying my exercise machines here without a doubt. 😊

The hand rails are so far away, that you either have to round your shoulders and keep your arms completely outstretched, or you have to bend so far forward that the incorrect posture threatens injury. What an unfortunate problem with this machine's design. Please patch! This is very disappointing; I really want to be able to use the Precor Stepper but it is actually painful to try to contort my upper body in order to try to use it. The Stairmaster's handrail placement is far superior. Again, please find a solution.

I bought this unit and was disappointed to learn that a NEW NuStep was only $296 more with a better warranty. This one is ok, but I would have paid more for a new one.

Thanks for working with us on taking our climber and installing the elliptical. Very good experience

This is a great product at a more than fair price and with reasonable delivery time. My only complaint is that you predicted delivery in a shorter time and failed to come through, which was annoying. But I am delighted with the purchase.

We're very happy with our recent refurb'ed Next Generation Power Plate purchase from Fitness Superstore. We bought it sight-unseen and now that it's here, the machine is in spotless condition and runs perfectly. It was delivered timely, directly to our home gym. We also had them install the foam pad and the Powershield underneath it and between the two of them the unit's actually quiet. They also brought the balancing / stretching strap tie-downs which we weren't expecting so that was a nice surprise. We've now purchased a refurb'ed Lifefitness treadmill and Power Plate from them and we couldn't be happier with both. I'd also recommend checking out the extended warranties since they offer some piece of mind and their warranty service is top-notch. Fitness Superstore comes through again!

In my 10 years as a gym rat, this has by far been my favorite piece of gym equipment delivering the most efficient total body workout, its so gentle on my knees that I use it on my "off" days during marathon training and feel little impact even after 60 minutes of using it!

Working out on this machine is fun and easy. You feel like you’re flying through the air, get a great workout without stress on your joints. I love it!

This site is a total rip-off!! Amazon has these weights for $150 less with free shipping! When I shop around, I hate to see sites like this!

The machine came in good condition and I was pleased with the delivery. The hand and leg handles were not padded as promised, but when I called about it, the handles were ordered and came very quickly. The mat for under the Reformer did not arrive either, but again, I called and the mat was sent to me very quickly. All in all, it was a good experience.

Very easy transaction, product exactly as described and very Well packed.highly recommended...A+++

I enjoy the machine. I wish you would have included an instruction manual. We do not know how to enable the tv

I have been using the Octane Fitness standing and seated elliptical for 3 years. Today I tried the LateralX and was pleasantly surprise HOW HARD IT WAS. I can usual do an Octane Fitness machine for an hour or hour and an half. I was thankful with the 30 minutes I had set on the LateralX was over. The lateral action burned my inner thighs and glutes. I AM SO BUYING THIS MACHINE!!!!

I am mobility impaired due to spinal issues and have used this item in my physical therapy sessions. It has done a great job strengthening my core and leg/hip muscles. 10 minutes 2x a week have made me more mobile. Great encouragement and results.

I have used this machine over the last 2 yrs with no issues. Works great and is very good work out.

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This is my favorite bike to use at the gym.

I first experienced this bike at a YMCA. I absolutely loved it. I wasn't bored and time actually flew by. It was comfortable and didn't hurt my back and knees. I can't think of anything negative about it.

I finally found an elliptical machine that I like! I'm 6'3" and with a lot of ellipticals the stride doesn't feel natural - it's either too choppy or too short which doesn't allow for complete leg extension. I've used this Matrix Ascent at a local gym for the past few years. It has a smooth, low impact stride that is natural and comfortable for anyone regardless of height. And the build quality is excellent.

I have used the apparatus in gyms. I very much like this. That’s why I want purchase this. This is a very nice machine.