french fitness warranty *Please check the product page to see what warranty your product applied to.
HOME PRODUCTS WARRANTYEffective Date: January 4, 2021 This Warranty applies only to Products manufactured or distributed by Fitness Superstore Inc. under the FRENCH FITNESS brand name. 1.1. This warranty for Home Products covers only those Products specifically designated with the FRENCH FITNESS HOME Warranty badge. These
machines should be used in a home, household or residential setting only for personal use by the original purchaser and extended family. 2. VOID WARRANTY 2.1. The warranty for FRENCH FITNESS HOME Products will become void if the machine is used outside a home, household, residential or personal setting. 3. USA & CANADA 3.1. For Products within USA and Canada, the warranty covers ALL parts for a period 10 Years
from the date of purchase. 4. INTERNATIONAL WARRANTY 4.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Years from the date of purchase. 5. PARTS 5.1. We will cover all shipping charges related to shipping warrantied parts. Please also note that new Products will include the manufacturer’s warranty, which may
or may not be valid for items shipped outside the USA and Canada. 6. SERVICE 6.1. A technician will be dispatched within 1-2 weeks of notification of the service request. 7. INCLUSIONS The Warranty covers the following: 7.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new. 8. EXCLUSIONS 8.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.8.2. Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine. 8.2.1. If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered. 8.3. Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors. Garage settings may be covered by the warranty. 8.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost, the warranty will be void. 8.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness reseller. 8.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual. 8.7. This warranty will not be extended to any product whose serial number has been removed, altered, or defaced. 8.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment. 8.9. This warranty does not cover customer instruction, installation, set-up, or adjustments. 8.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment. 9. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS 9.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty. 10. HOW TO REDEEM WARRANTY 10.1. To redeem this warranty, You must Contact Us. 11. DISCLAIMER 11.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL BE RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. LIGHT COMMERCIAL PRODUCTS WARRANTYEffective Date: January 4, 2021 This Warranty applies only to Products manufactured or distributed by Fitness Superstore Inc. under the FRENCH FITNESS brand name. 1.1. This warranty for Light Commercial Products covers only those Products specifically designated with the FRENCH FITNESS LIGHT COMMERCIAL Warranty
badge. These machines should be used in a light commercial setting. 2. VOID WARRANTY 2.1. The warranty for FRENCH FITNESS LIGHT COMMERCIAL Products will become void if the machine is used outside a light commercial setting. 3. USA & CANADA 3.1. For Products within USA and Canada, the warranty covers ALL parts for a period 10 Years
from the date of purchase. 4. INTERNATIONAL WARRANTY 4.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Years from the date of purchase. 6. SERVICE 6.1. A technician will be dispatched within 1-2 weeks of notification of the service request. 7. INCLUSIONS The Warranty covers the following: 7.2. Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits. 7.3. 100% parts replacement including structural moving parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function). 7.4. Wearable parts such as heart rate monitors, pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function). 7.5. Software issues including error screen messages, program malfunctions, and console resets. 8. EXCLUSIONS 8.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.8.2. Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine. 8.2.1. If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered. 8.3. Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors. Garage settings may be covered by the warranty. 8.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost, the warranty will be void. 8.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness reseller. 8.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual. 8.7. This warranty will not be extended to any product whose serial number has been removed, altered, or defaced. 8.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment. 8.9. This warranty does not cover customer instruction, installation, set-up, or adjustments. 8.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment. 9. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS 9.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty. 10. HOW TO REDEEM WARRANTY 10.1. To redeem this warranty, You must Contact Us. 11. DISCLAIMER 11.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL BE RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. COMMERCIAL PRODUCTS WARRANTYEffective Date: January 4, 2021 This Warranty applies only to Products manufactured or distributed by Fitness Superstore Inc. under the FRENCH FITNESS brand name. 1.1. This warranty for COMMERCIAL Products covers only those Products specifically designated with the FRENCH FITNESS COMMERCIAL Warranty
badge. These machines should be used in a commercial setting. 2.1. For Products within USA and Canada, the warranty covers ALL parts for a period 10 Years
from the date of purchase. 3. INTERNATIONAL WARRANTY 3.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Years from the date of purchase.3.2. The warranty does NOT cover labor. 3.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue, and appropriate part to replace. 4. PARTS 4.1. We will cover all shipping charges related to shipping warrantied parts. Please also note that new Products will include the manufacturer’s warranty, which
may or may not be valid for items shipped outside the USA and Canada. 5. SERVICE 5.1. A technician will be dispatched within 1-2 weeks of notification of the service request. 6. INCLUSIONS The Warranty covers the following: 6.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new. 7. EXCLUSIONS 7.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.7.2. Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine. 7.2.1. If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered. 7.3. Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors. Garage settings may be covered by the warranty. 7.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost, the warranty will be void. 7.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness reseller. 7.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual. 7.7. This warranty will not be extended to any product whose serial number has been removed, altered, or defaced. 7.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment. 7.9. This warranty does not cover customer instruction, installation, set-up, or adjustments. 7.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment. 8. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS 8.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty. 9. HOW TO REDEEM WARRANTY 9.1. To redeem this warranty, You must Contact Us. 10. DISCLAIMER 10.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL
BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. |