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Reviews from Our Customers




Average Customer Review: 5 of 5 Total Reviews: 99 Write a review.

Purchsae of NuStep T5xr January 4, 2016
Reviewer: Steve H from South Dakota  
Entire experience was very professional, I left a message, my call was promptly returned, Sales Consultant was very knowledgeable, Transaction was handled quickly.  Product arrived in a timely manner and was perfect.  Very Happy with purchase!

VersaClimber 108SM-FANTASTIC! January 4, 2016
Reviewer: Barry P Welch, M.D. from WY  
First-Fitness Superstore was great to work with and answered all my questions.  Second-the climber looks  brand new!  I received the unit with a bent handle-they immediately ordered a new one that I received in less than a week.  I can't be more pleased/Thrilled.  I love my VersaClimber and loved the price!  I highly recommend Fitness Superstore without reservation.  Thanks a ton.

Awesome Product December 18, 2015
Reviewer: Jordan Hirsh from Los Angeles  
Awesome product and good service.  Delivery and setup was a little rough.  The machine weighs around 450lbs and they sent one person to deliver it.  The person who they did send was helpful, friendly and STRONG, but the process really needed two people.

Stepmill December 18, 2015
Reviewer: Amanda Dunbar from Cape Coral, FL  
Excellent product. It took over a month for delivery, which was unexpected, but the price was good. Delivery was absolutely terrible. White glove service was horrible and if I had to do it over again, I would never recommend that service. I complained, but never heard back from Fitness Superstore concerning my complaint with the white glove company. When the white glove company does not unpack it, asks you to help lift a 500 lb machine off of their truck, it is unacceptable. I am not happy.

Fitness superstore December 18, 2015
Reviewer: Anonymous Person from Texas  
I purchased the Expresso bike and have nothing but raves about the product.  I will also say the price that the Fitness Superstore offered was exceptional  However I ordered the bike in November and did not receive it until January.  Customer service never kept me in the loop as to the delay  I was never contacted by them and with such a large purchase would have appreciated more information.   Again I would give the site high marks for the actual products but customer service was lacking.

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