Warranty

10 Years Parts, 1 Year Labor for USA & Canada for all French Fitness equipment excluding free weights, flooring, and accessories. 1-Year Limited Warranty for gym accessories, free weights, and flooring.

What Does It Include:

	Covers any mechanical or electrical issues which prevent the machine to function in like-new condition
	Covers 100% labor costs and unlimited on-site technician diagnostic and repair services
	Includes 100% coverage for parts replacement, including structural and moving components, such as bearings, pulleys, pins, cables, motors, batteries, and any other parts necessary to maintain the machine in like-new working condition
	Covers wearable parts such as heart rate monitors, pedals, treadmill decks, running belts, and track wheels which cause the machine to malfunction
	Covers software and electronic issues, program malfunctions, and console resets

Warranty terms may vary depending on the usage, whether the equipment will be used in your home or in a commercial setting.

Commercial Grade Product Warranty

Intended for gyms, health clubs, and fitness centers, where a high volume of users will be utilizing the equipment continuously throughout the day.

Light Commercial Grade Product Warranty

Intended for settings like schools, police stations, hospitals, rehab centers, and hotels, where usage is expected to be around 2-4 hours per day.

Warranty is void when the equipment is used in high-traffic commercial settings.

Home Use Product Warranty

Tailored for personal use within home settings. With a usage recommendation of under one hour per day, these products are designed for individual or small-group workouts.

Warranty is void when the product is used in light commercial and commercial settings.

USA & Canada Warranty Terms

1. For customers within the USA and Canada, the warranty covers ALL parts for a period 10 years from the date of purchase.
2. The warranty also covers labor for a period 1 year from the date of purchase.
3. Types of equipment covered by the 10 years parts warranty and 1 year labor warranty are cardio equipment, gym systems, racks and cages, plate loaded equipment, benches, selectorized equipment, and storage racks.
4. Gym accessories, free weights, and flooring come with a 1 year limited parts warranty. If an item becomes non-functional due to breakage, we will replace it free of charge. Please note that cosmetic defects (such as chunks of rubber missing), gashes, and other wear and tear are not covered unless reported within 7 days of receipt of the items.
5. Cosmetic defects are covered for the first 7 days upon receipt of the items.
6. Labor warranty is extendable for $100/year on strength equipment and $150/year on cardio equipment.

How to Redeem Your French Fitness Warranty

Step 1: Contact us to initiate the warranty claim process. Send us relevant photos or videos of the damage. We will then evaluate the best solution to address your concerns.

Step 2: Our support team will confirm that we have received your queries within 24 hours, and will respond with the course of action shortly afterwards.

Step 3: We will assess the necessary repairs and provide the required parts and detailed instructions. If the machine is no longer covered by the labor warranty, we will guide you through the installation or repair process. Alternatively, upon request, we can recommend qualified technicians in your area to handle the labor.

Step 4: If your machine is covered by labor warranty, a technician will be dispatched within 1-2 weeks of receiving a service request.

• Northern California: Warranty service will be performed by our in-house technicians.
• Outside Northern California: Warranty service will be performed by a trusted member of our nationwide network of technicians.

Note 1: The warranty will be void if the customer fails to show up for a scheduled service call, unless they pay the technician directly. A trip charge will apply once the technician is dispatched. If the customer fails to show for a scheduled service call and does not communicate with the technician, they will be responsible for the trip charge.

Note 2: If we send parts under the warranty, we will cover all shipping charges for warrantied parts. The customer also agrees to return any unused, defective, or old parts using the provided return shipping label. Failure to return parts replaced will void the warranty.

Inclusions

The warranty covers the following:

• This warranty covers any mechanical or electronic issues that prevent the machine from functioning like new.
• Full coverage for all parts replacement, including structural moving parts such as bearings, pulleys, cables, motors, and batteries, if they cause the machine to malfunction.
• Coverage for wearable parts heart rate monitors, pedals, treadmill decks, running belts, track wheels, and similar components, if they cause the machine to malfunction.
• Coverage for software issues such as error screen messages, program malfunctions, and console resets.
• Within the USA and Canada, 100% labor costs coverage, including unlimited on-site technician diagnostic and repair visits.

Exclusions

The warranty does not cover the following:

1. Improper Use and Physical Damage:
   • Mechanical, software, and cosmetic issues resulting from improper use, physical damage, or actions contrary to the operational manual.
   • Damage caused by disassembling or reassembling the machine.
2. Cosmetic Defects:
   • Scratches, broken plastic, peeling stickers/logos/overlays, discoloration, and similar cosmetic issues, unless present upon receipt.
   • If cosmetic defects are present upon arrival, contact us within one week of delivery. Failure to do so will result in the issue not being covered.
3. Environmental Damage:
   • Damage from water, fire, heat, wind, or other elements, such as leaving the machine outdoors. Outdoor exposure accelerates wear and deterioration. Garage settings may be covered by the warranty.
4. Total Loss:
   • The warranty is void if the product or major parts are reported as stolen, missing, or lost.
5. Unauthorized Purchases:
   • The warranty does not extend to products not purchased from the French Fitness website or an authorized French Fitness reseller.
6. Accident and Misuse:
   • Damage resulting from accidents, misuse, or abuse.
   • Damage caused by parts not manufactured or sold by us.
   • Damage from product modifications.
   • Damage from service by anyone other than us or an authorized warranty service provider.
   • Damage from failure to provide necessary care as outlined in the owner's manual. The customer is responsible for reasonable and necessary maintenance including proper cleaning and lubrication.
7. Defaced Serial Number:
   • The warranty does not cover products with removed, altered, or defaced serial numbers.
8. Service Calls and Customer Instruction:
   • The warranty does not cover service calls for operating instructions, installation, setup, or adjustments.
9. Ineligible Warranty Service:
   • If a product submitted for warranty service is found ineligible, an estimate of repair cost will be provided. Repairs will be made upon customer request and receipt of payment or acceptable payment arrangements.

Additional Warranty Costs

Additional warranty costs will be incurred when:

• Canceling a service appointment after the service provider is already en route to your location or failing to cancel at all.
• Misplacing parts or causing delays for the service provider due to customer-related issues.
• Not being present or unable to provide access to the equipment when the service provider arrives, resulting in idle time.
• Providing incorrect address information, leading to reshipment of parts.
• Losing parts or failing to return requested parts.
• French Fitness reserves the right to charge additional fees to the customer for any of the above reasons.

Additional Terms & Restrictions

• To qualify for warranty coverage, the customer must present the sales receipt showing the date of purchase. This document will serve as your “proof-of-purchase”. Any evidence of alteration, erasure, or forgery of the proof-of-purchase documents will void this warranty.
• The warranty period begins once the product has been delivered and received by the customer.
• The warranty extends only to the original purchaser and is non-transferable.
• This warranty is valid only if the product is assembled and installed according to the product’s instructions and manual.

International Warranty Terms

1. Outside the USA and Canada, the warranty covers all parts for 3 years from the date of purchase.
2. Labor is not included in this warranty.
3. Gym accessories and free weights come with a 30-day warranty. If an item becomes non-functional due to breakage, we will replace it free of charge. Please note that cosmetic defects (such as chunks of rubber missing), gashes, and other wear and tear are not covered unless reported within 7 days of receipt of the items.
4. Cosmetic defects are covered for the first 7 days upon receipt of the items.
5. We provide phone and email support with technicians who can assist you in diagnosing issues and guiding you through the installation of replacement parts.
6. If we send parts under the warranty, we will cover all shipping charges for warrantied parts. The customer also agrees to return any unused, defective, or old parts using the provided return shipping label. Failure to return parts replaced will void the warranty.

Disclaimer

Except as explicitly stated in this warranty, we make no other warranties, either express or implied, including any implied warranties of merchantability or fitness for a particular purpose. We expressly disclaim all warranties not outlined in this warranty. Any implied warranties imposed by law are limited to the terms of this warranty.

Neither French Fitness nor our affiliates shall be liable for incidental or consequential damages.

For customers residing in states that do not permit limitations on the duration of implied warranties or the exclusion or limitation of incidental or consequential damages, the above limitations may not apply to you.

This warranty provides you with specific legal rights, and you may have additional rights that vary by state. This is the sole express warranty applicable to French Fitness branded products. We do not assume nor authorize anyone to assume any other express warranty on our behalf.

Please note the "Processing Time" on the product page is in addition to the below transportation times. So, Processing Time + Transportation Time = Total Time to Receive Order from the date of purchase.

Transportation Times for Fedex / Parcel Deliveries (Without an Assembly Option): 1-6 Business Days to the lower 48 States, and longer outside of the lower 48 USA states. This is in addition to the processing time listed on the product page. So Processing Time + Transportation Time = Estimated Delivery Date. Please note that about 90% of our Fedex / Parcel deliveries ship from Benicia, CA. For those ones, you can assume the west coast will be on the shorter end and east coast on the longer end. However, not all orders come from California so please email or call to confirm a better estimate on this if needed.

Transportation Times for Curbside Deliveries, Or Garage w/o Unpackaging is 2-14 Business Days to the lower 48 States, and longer outside of the lower 48 USA states. This is in addition to the processing time listed on the product page. So Processing Time + Transportation Time = Estimated Delivery Date. Please note that about 75% of our orders ship from Benicia, CA. For those ones, you can assume the west coast will be on the shorter end and east coast on the longer end. However, not all orders come from California so please email or call to confirm a better estimate on this if needed.

Transportation Times for Room of Choice Deliveries is 5-17 Business Days to the lower 48 States, and longer outside of the lower 48 USA states. This is in addition to the processing time listed on the product page. So Processing Time + Transportation Time = Estimated Delivery Date. Please note that about 75% of our orders ship from Benicia, CA. For those ones, you can assume the west coast will be on the shorter end and east coast on the longer end. However, not all orders come from California so please email or call to confirm a better estimate on this if needed.

 

French Fitness PVC Floor Mat (Home)

The French Fitness PVC Floor Mats provide a low noise surface, comfortable and finished look perfect for sports or exercise use in the garage, basement, gym or workout spaces.

Features

• Color: Black

24"x46" Fitness Superstore PVC Floor Mat (Home)	$49.00
2.5'x5' Fitness Superstore PVC Floor Mat (Home)	$59.00
3'x4' Fitness Superstore PVC Floor Mat (Home)	$$59.00
3'x6.5' Fitness Superstore PVC Floor Mat (Home)	$69.00
3'x7.5' Fitness Superstore PVC Floor Mat (Home)	$79.00
3'x8' Fitness Superstore PVC Floor Mat (Home)	$89.00
4'x5' Fitness Superstore PVC Floor Mat (Home)	$79.00
4'x8' Fitness Superstore PVC Floor Mat (Home)	$99.00

French Fitness 4' x 6' Heavy Duty Rubber Floor Mat 3/4"

Designed and manufactured for workout intensity, comfort and value, French Fitness 4' x 6' Heavy Duty Rubber Floor Mat 3/4" is made with recycled rubber granules and offers super heavy-duty solid rubber construction that absorbs the impact of free weights, home gyms, treadmills and kids rooms.

Features

• Color: Black
• Material: Recycled Rubber Granules
• Thickness: 3/4" (19 mm)
• Product Weight: 94.8 lbs (43 kg)
• Dimensions: 6'L x 4'W (72" x 48")

French Fitness Rubber Interlocking Tiles Gym Flooring

Designed and manufactured for workout intensity, comfort and value, the French Fitness Rubber Interlocking Tiles Gym Flooring offers super heavy-duty solid rubber construction that absorbs the impact of free weights, home gyms, treadmills and kids rooms.

Features

• Color: Black
• Thickness: 10 mm
• Dimensions: Each mat = 1 Meter squared (39.37" x 39.37")

39" x 78" Interlocking Tile Flooring	$79
39" x 118" Interlocking Tile Flooring	$119
78" x 78" Interlocking Tile Flooring	$159
78" x 118" Interlocking Tile Flooring	$239
78" x 157" Interlocking Tile Flooring	$319
78" x 196" Interlocking Tile Flooring	$399
118" x 118" Interlocking Tile Flooring	$359
118" x 157" Interlocking Tile Flooring	$479
118" x 196" Interlocking Tile Flooring	$599
118" x 216" Interlocking Tile Flooring	$659
118" x 236" Interlocking Tile Flooring	$719
118" x 255" Interlocking Tile Flooring	$779
157" x 157" Interlocking Tile Flooring	$639
157" x 196" Interlocking Tile Flooring	$799
157" x 216" Interlocking Tile Flooring	$879
157" x 236" Interlocking Tile Flooring	$959
157" x 255" Interlocking Tile Flooring	$1039

French Fitness Rubber Square Gym Flooring

Features

• Color: Black
• Thickness: 10 mm
• Dimensions: Each mat = 1 Meter squared (39.37" x 39.37")
• Product Weight (Per Square): 30 lbs

39" x 78" French Fitness Rubber Square Gym Flooring	$79
39" x 118" French Fitness Rubber Square Gym Flooring	$119
78" x 78" French Fitness Rubber Square Gym Flooring	$159
78" x 118" French Fitness Rubber Square Gym Flooring	$239
78" x 157" French Fitness Rubber Square Gym Flooring	$319
78" x 196" French Fitness Rubber Square Gym Flooring	$399
118" x 118" French Fitness Rubber Square Gym Flooring	$359
118" x 157" French Fitness Rubber Square Gym Flooring	$479
118" x 196" French Fitness Rubber Square Gym Flooring	$599
118" x 216" French Fitness Rubber Square Gym Flooring	$659
118" x 236" French Fitness Rubber Square Gym Flooring	$719
118" x 255" French Fitness Rubber Square Gym Flooring	$779
157" x 157" French Fitness Rubber Square Gym Flooring	$639
157" x 196" French Fitness Rubber Square Gym Flooring	$799
157" x 216" French Fitness Rubber Square Gym Flooring	$879
157" x 236" French Fitness Rubber Square Gym Flooring	$959
157" x 255" French Fitness Rubber Square Gym Flooring	$1039

French Fitness 7' (86") Chrome 45 Lb Olympic Bar

A favorite of bodybuilders everywhere and a staple of championship lifts, the French Fitness 7' (86") Chrome 45 Lb Olympic Bar is designed to help take your free weight workouts to the next level. Precision-engineered from the highest-quality components, this weight bar can support up to 700 pounds of plates, letting you take on incredibly heavy workloads.
Features

• Multiple Finish Options: Available in a brilliant and modern chrome finish
• Textured Grip: The bar features a knurled grip along the length of the bar for a secure hold
• Thick Copper Sleeve Design: Thickened copper sleeve design on both sides, maintenance-free
• A3 steel
• Bushing

Tech Specs

• Max Load: 700 lb (317 kg)
• Weight: 44 lb (20 kg)
• Inner (Hand Grip) Diameter: 1.1 in (28 mm)
• Outer Diameter: Olympic Style 2 in (51mm)
• Length: 86 in (7 ft)

French Fitness 7' Black Olympic Bar - 45 Lbs

The French Fitness 7' Black Olympic Bar weighs 45 pounds and is made of solid steel, perfect for deadlifts, overhead pressing, rows, and bench training. Precision-engineered knurling ensures a steady grip and provides just enough grip so you can perform multiple repetitions with comfort and confidence. The French Fitness 7' Black Olympic Bar is the perfect weight and length combination for learning various lifts, increasing strength, stamina and cardiovascular endurance.

Tech Specs

• Shoulder Bolt Collar Bolt
• (ID) Between Collars: 51.50"
• Collar Length: 15.75"
• Bar Diameter: 30 mm
• Capacity: 600 lbs
• Length: 86"
• Weight: 45 lbs

French Fitness 7' Black Olympic Bar - 45 Lbs

The French Fitness 7' Black Olympic Bar weighs 45 pounds and is made of solid steel, perfect for deadlifts, overhead pressing, rows, and bench training. Precision-engineered knurling ensures a steady grip and provides just enough grip so you can perform multiple repetitions with comfort and confidence. The French Fitness 7' Black Olympic Bar is the perfect weight and length combination for learning various lifts, increasing strength, stamina and cardiovascular endurance.

TECH SPECS

• Shoulder Bolt Collar Bolt
• (ID) Between Collars: 51.50"
• Collar Length: 15.75"
• Bar Diameter: 30 mm
• Capacity: 600 lbs
• Length: 86"
• Weight: 45 lbs

French Fitness 7' (86") 45 Lb Olympic Power Bar -1500 Lb

The French Fitness Olympic Bar weighs 45 pounds and measures 7-feet (86 inches) long with a 16-inch collar length and a 5.5-inch grip area. This bar is 1500lb weight tested and features hardened copper sleeves, no center knurl, and dual knurlings for the best comfort and grip. With the 8 needle bearing, you'll have more control, a more stable and smooth spin. Hardened chrome plated for increased durability, hardness, wear and corrosion resistance. The French Fitness Olympic Bar is an excellent choice for athletes who want to ensure that their barbell is rust-resistant without having to undertake much maintenance.

TECH SPECS

• Sleeves: Hardened Chrome
• Shaft: Black Zinc
• Bearing Type: Needle
• 4 HK bearings
• 6 Sections knurled, no center knurl
• Overall length: 86"
• Collar length: 16"
• Handle Diameter: 28mm
• Grip Area: 51.5"
• Tensile Strength: 205000 PSI
• Weight Capacity:1500 lb
• Weight: 44 lb (20kg)

French Fitness Olympic Weight Plate Sets

French Fitness Rubber Olympic Bumper Plate Sets French Fitness Olympic Bumper plates are made of recycled materials and durable Stainless Steel bushing. Thinner than most bumper plates, these sturdy plates allow users to load more weight on bars and weight carriage systems. French Fitness plate collar is inset from the plane of the plate which allows better protection when several plates are on the rim reducing the risk of impact.

Sets Available: 190 lb set: (2) 45lb, (2) 25lb, (2) 15lb, (2)10lb 240 lb set: (2) 45lb, (4) 25lb, (2) 15lb, (2)10lb 280 lb set: (4) 45lb, (2) 25lb, (2) 15lb, (2)10lb 380 lb set: (4) 45lb, (4) 25lb, (4) 15lb, (4)10lb 470 lb set: (6) 45lb, (4) 25lb, (4) 15lb, (4)10lb

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French Fitness Colored Rubber Olympic Bumper Plate Sets The French Fitness Olympic Colored Bumper Plates boast meticulous design, featuring a diameter of 450MM (+/-3MM) to adhere to the exacting standards of the International Weightlifting Federation (IWF). With a collar opening of 51mm, these plates are thoughtfully crafted to accommodate various barbells, and an upturned ring enhances stability during lifts. Emphasizing precision and accuracy, the weight tolerance of these bumper plates remains impressively within +/- 2% of the claimed weight, ensuring consistent and reliable performance. Crafted from 100% virgin rubber, French Fitness Olympic Colored Bumper Plates underscore their superior quality, showcasing exceptional durability and the ability to withstand the demands of intense weightlifting sessions.

Sets Available: 190 lb set: (2) 45lb, (2) 25lb, (2) 15lb, (2)10lb 230 lb set: (2) 45lb, (2) 35lb, (2) 25lb, (2)10lb 260 lb set: (2) 45lb, (2) 35lb, (2) 25lb, (2)15lb, (2)10lb 370 lb set: (4) 45lb, (2) 35lb, (2) 25lb, (2)15lb, (4)10lb

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French Fitness Rubber Grip Olympic Weight Plate Sets The French Fitness Rubber Grip Olympic Weight Plate is designed for professional gym or home gym. The wide rim makes these weight plates easy to carry. The raised lettering makes it easier for your fingers to get a good hold on them.

Sets Available: 190 lb set: (2) 45lb, (2) 25lb, (4) 10lb, (2)5lb 260 lb set: (2) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (2)5lb 350 lb set: (4) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (2)5lb 450 lb set: (6) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (4)5lb

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French Fitness Colored Rubber Grip Olympic Weight Plate Sets The French Fitness Rubber Grip Olympic Weight Plate is designed for professional gym or home gym. The wide rim makes these weight plates easy to carry. The raised lettering makes it easier for your fingers to get a good hold on them. The color coding helps to easily pick the right weights.

Sets Available: 190 lb set: (2) 45lb, (2) 25lb, (4) 10lb, (2)5lb 260 lb set: (2) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (2)5lb 350 lb set: (4) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (2)5lb 450 lb set: (6) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (4)5lb

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French Fitness Cast Iron Olympic Weight Plate Version 1 Sets The French Fitness Cast Iron Olympic Weight Plate Version 1 has a classic design and is made of high quality powder coated solid cast iron guaranteed to build muscle and strength. Has a built-in lip and a flat surface to assist with loading and offloading. These weight plates are great for total body strengthening and muscle building and are made to last.

Sets Available: 190 lb set: (2) 45lb, (2) 25lb, (4) 10lb, (2)5lb 260 lb set: (2) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (2)5lb 350 lb set: (4) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (2)5lb 450 lb set: (6) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (4)5lb

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French Fitness Standard Cast Iron 1" Weight Plates Sets The French Fitness Standard Cast Iron 1" Weight Plates are made of high-quality cast iron that will last for many years. These free-weight plates can survive repeated use, allowing you to train harder for longer periods of time. The weights have non-slip tri-grip handles that allow you to perform exercises like weighted sit-ups, Russian twists, and lunges without using a barbell. Each handle has ergonomically designed finger grips that give users control and stability when lifting. The tri-grip handles make it more versatile and easy to carry, making changing weight plates easier, safer, and more efficient.

Sets Available: 190 lb set: (2) 45lb, (2) 25lb, (4) 10lb, (2)5lb 260 lb set: (2) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (2)5lb 350 lb set: (4) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (2)5lb 450 lb set: (6) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (4)5lb

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French Fitness 12 Sided Urethane Olympic Weight Plates Sets The French Fitness Urethane Olympic Weight Plates are highly durable and resistant to wear and tear, making them ideal for frequent and heavy use in commercial gym settings. The polyurethane material is gentle on gym floors, reducing the risk of damage or markings when the plates are dropped or placed on the ground. Features a premium urethane surface coating, for added layer of protection and visual appeal while effectively reducing noise and wear during lifting sessions.

Sets Available: 190 lb set: (2) 45lb, (2) 25lb, (4) 10lb, (2)5lb 260 lb set: (2) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (2)5lb 350 lb set: (4) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (2)5lb 450 lb set: (6) 45lb, (2) 35lb, (2) 25lb, (4)10lb, (4)5lb