Warranty

10 Years Parts, 1 Year Labor for USA & Canada for all French Fitness equipment excluding free weights, flooring, and accessories. 1-Year Limited Warranty for gym accessories, free weights, and flooring.

What Does It Include:

	Covers any mechanical or electrical issues which prevent the machine to function in like-new condition
	Covers 100% labor costs and unlimited on-site technician diagnostic and repair services
	Includes 100% coverage for parts replacement, including structural and moving components, such as bearings, pulleys, pins, cables, motors, batteries, and any other parts necessary to maintain the machine in like-new working condition
	Covers wearable parts such as heart rate monitors, pedals, treadmill decks, running belts, and track wheels which cause the machine to malfunction
	Covers software and electronic issues, program malfunctions, and console resets

Warranty terms may vary depending on the usage, whether the equipment will be used in your home or in a commercial setting.

Commercial Grade Product Warranty

Intended for gyms, health clubs, and fitness centers, where a high volume of users will be utilizing the equipment continuously throughout the day.

Light Commercial Grade Product Warranty

Intended for settings like schools, police stations, hospitals, rehab centers, and hotels, where usage is expected to be around 2-4 hours per day.

Warranty is void when the equipment is used in high-traffic commercial settings.

Home Use Product Warranty

Tailored for personal use within home settings. With a usage recommendation of under one hour per day, these products are designed for individual or small-group workouts.

Warranty is void when the product is used in light commercial and commercial settings.

USA & Canada Warranty Terms

1. For customers within the USA and Canada, the warranty covers ALL parts for a period 10 years from the date of purchase.
2. The warranty also covers labor for a period 1 year from the date of purchase.
3. Types of equipment covered by the 10 years parts warranty and 1 year labor warranty are cardio equipment, gym systems, racks and cages, plate loaded equipment, benches, selectorized equipment, and storage racks.
4. Gym accessories, free weights, and flooring come with a 1 year limited parts warranty. If an item becomes non-functional due to breakage, we will replace it free of charge. Please note that cosmetic defects (such as chunks of rubber missing), gashes, and other wear and tear are not covered unless reported within 7 days of receipt of the items.
5. Cosmetic defects are covered for the first 7 days upon receipt of the items.
6. Labor warranty is extendable for $100/year on strength equipment and $150/year on cardio equipment.

How to Redeem Your French Fitness Warranty

Step 1: Contact us to initiate the warranty claim process. Send us relevant photos or videos of the damage. We will then evaluate the best solution to address your concerns.

Step 2: Our support team will confirm that we have received your queries within 24 hours, and will respond with the course of action shortly afterwards.

Step 3: We will assess the necessary repairs and provide the required parts and detailed instructions. If the machine is no longer covered by the labor warranty, we will guide you through the installation or repair process. Alternatively, upon request, we can recommend qualified technicians in your area to handle the labor.

Step 4: If your machine is covered by labor warranty, a technician will be dispatched within 1-2 weeks of receiving a service request.

• Northern California: Warranty service will be performed by our in-house technicians.
• Outside Northern California: Warranty service will be performed by a trusted member of our nationwide network of technicians.

Note 1: The warranty will be void if the customer fails to show up for a scheduled service call, unless they pay the technician directly. A trip charge will apply once the technician is dispatched. If the customer fails to show for a scheduled service call and does not communicate with the technician, they will be responsible for the trip charge.

Note 2: If we send parts under the warranty, we will cover all shipping charges for warrantied parts. The customer also agrees to return any unused, defective, or old parts using the provided return shipping label. Failure to return parts replaced will void the warranty.

Inclusions

The warranty covers the following:

• This warranty covers any mechanical or electronic issues that prevent the machine from functioning like new.
• Full coverage for all parts replacement, including structural moving parts such as bearings, pulleys, cables, motors, and batteries, if they cause the machine to malfunction.
• Coverage for wearable parts heart rate monitors, pedals, treadmill decks, running belts, track wheels, and similar components, if they cause the machine to malfunction.
• Coverage for software issues such as error screen messages, program malfunctions, and console resets.
• Within the USA and Canada, 100% labor costs coverage, including unlimited on-site technician diagnostic and repair visits.

Exclusions

The warranty does not cover the following:

1. Improper Use and Physical Damage:
   • Mechanical, software, and cosmetic issues resulting from improper use, physical damage, or actions contrary to the operational manual.
   • Damage caused by disassembling or reassembling the machine.
2. Cosmetic Defects:
   • Scratches, broken plastic, peeling stickers/logos/overlays, discoloration, and similar cosmetic issues, unless present upon receipt.
   • If cosmetic defects are present upon arrival, contact us within one week of delivery. Failure to do so will result in the issue not being covered.
3. Environmental Damage:
   • Damage from water, fire, heat, wind, or other elements, such as leaving the machine outdoors. Outdoor exposure accelerates wear and deterioration. Garage settings may be covered by the warranty.
4. Total Loss:
   • The warranty is void if the product or major parts are reported as stolen, missing, or lost.
5. Unauthorized Purchases:
   • The warranty does not extend to products not purchased from the French Fitness website or an authorized French Fitness reseller.
6. Accident and Misuse:
   • Damage resulting from accidents, misuse, or abuse.
   • Damage caused by parts not manufactured or sold by us.
   • Damage from product modifications.
   • Damage from service by anyone other than us or an authorized warranty service provider.
   • Damage from failure to provide necessary care as outlined in the owner's manual. The customer is responsible for reasonable and necessary maintenance including proper cleaning and lubrication.
7. Defaced Serial Number:
   • The warranty does not cover products with removed, altered, or defaced serial numbers.
8. Service Calls and Customer Instruction:
   • The warranty does not cover service calls for operating instructions, installation, setup, or adjustments.
9. Ineligible Warranty Service:
   • If a product submitted for warranty service is found ineligible, an estimate of repair cost will be provided. Repairs will be made upon customer request and receipt of payment or acceptable payment arrangements.

Additional Warranty Costs

Additional warranty costs will be incurred when:

• Canceling a service appointment after the service provider is already en route to your location or failing to cancel at all.
• Misplacing parts or causing delays for the service provider due to customer-related issues.
• Not being present or unable to provide access to the equipment when the service provider arrives, resulting in idle time.
• Providing incorrect address information, leading to reshipment of parts.
• Losing parts or failing to return requested parts.
• French Fitness reserves the right to charge additional fees to the customer for any of the above reasons.

Additional Terms & Restrictions

• To qualify for warranty coverage, the customer must present the sales receipt showing the date of purchase. This document will serve as your “proof-of-purchase”. Any evidence of alteration, erasure, or forgery of the proof-of-purchase documents will void this warranty.
• The warranty period begins once the product has been delivered and received by the customer.
• The warranty extends only to the original purchaser and is non-transferable.
• This warranty is valid only if the product is assembled and installed according to the product’s instructions and manual.

International Warranty Terms

1. Outside the USA and Canada, the warranty covers all parts for 3 years from the date of purchase.
2. Labor is not included in this warranty.
3. Gym accessories and free weights come with a 30-day warranty. If an item becomes non-functional due to breakage, we will replace it free of charge. Please note that cosmetic defects (such as chunks of rubber missing), gashes, and other wear and tear are not covered unless reported within 7 days of receipt of the items.
4. Cosmetic defects are covered for the first 7 days upon receipt of the items.
5. We provide phone and email support with technicians who can assist you in diagnosing issues and guiding you through the installation of replacement parts.
6. If we send parts under the warranty, we will cover all shipping charges for warrantied parts. The customer also agrees to return any unused, defective, or old parts using the provided return shipping label. Failure to return parts replaced will void the warranty.

Disclaimer

Except as explicitly stated in this warranty, we make no other warranties, either express or implied, including any implied warranties of merchantability or fitness for a particular purpose. We expressly disclaim all warranties not outlined in this warranty. Any implied warranties imposed by law are limited to the terms of this warranty.

Neither French Fitness nor our affiliates shall be liable for incidental or consequential damages.

For customers residing in states that do not permit limitations on the duration of implied warranties or the exclusion or limitation of incidental or consequential damages, the above limitations may not apply to you.

This warranty provides you with specific legal rights, and you may have additional rights that vary by state. This is the sole express warranty applicable to French Fitness branded products. We do not assume nor authorize anyone to assume any other express warranty on our behalf.

Please note the "Processing Time" on the product page is in addition to the below transportation times. So, Processing Time + Transportation Time = Total Time to Receive Order from the date of purchase.

Transportation Times for Fedex / Parcel Deliveries (Without an Assembly Option): 1-6 Business Days to the lower 48 States, and longer outside of the lower 48 USA states. This is in addition to the processing time listed on the product page. So Processing Time + Transportation Time = Estimated Delivery Date. Please note that about 90% of our Fedex / Parcel deliveries ship from Benicia, CA. For those ones, you can assume the west coast will be on the shorter end and east coast on the longer end. However, not all orders come from California so please email or call to confirm a better estimate on this if needed.

Transportation Times for Curbside Deliveries, Or Garage w/o Unpackaging is 2-14 Business Days to the lower 48 States, and longer outside of the lower 48 USA states. This is in addition to the processing time listed on the product page. So Processing Time + Transportation Time = Estimated Delivery Date. Please note that about 75% of our orders ship from Benicia, CA. For those ones, you can assume the west coast will be on the shorter end and east coast on the longer end. However, not all orders come from California so please email or call to confirm a better estimate on this if needed.

Transportation Times for Room of Choice Deliveries is 5-17 Business Days to the lower 48 States, and longer outside of the lower 48 USA states. This is in addition to the processing time listed on the product page. So Processing Time + Transportation Time = Estimated Delivery Date. Please note that about 75% of our orders ship from Benicia, CA. For those ones, you can assume the west coast will be on the shorter end and east coast on the longer end. However, not all orders come from California so please email or call to confirm a better estimate on this if needed.

Heat Pressed Vinyl

Pressing your logo onto high-touch surfaces such as weights and deadlift platforms will save you more in the long run compared to vinyl decals. Stickers on such areas may easily fade and wear off because of regular friction, so if you’re looking for a durable option to place your logo on most often used gym equipment, then heat pressed vinyl answers your needs.

What you need to know about our gym equipment heat pressed vinyl logo service:

• We can take any logo and engrave them onto your Fitness Superstore equipment.
• Simply send us the vector image at sales.cs@fitnesssuperstore.com with the following details:
  • Logo Sizes
  • A screenshot of the equipment with arrows pointing to locations where you would like to place the logo
• You can also specify in the "order comments" box on the checkout page your preferred customization - and we will get back to you with the cost and timing.
• Heat pressed vinyl is offered for equipment with smooth and flat textures such as rubber, urethane, or coated metal surfaces
• Lead Time: 90 days upon checkout
• Minimum Order Required: 30

French Fitness Portable Bumper Plate Stacker Rack w/Wheels

The French Fitness Portable Bumper Plate Stacker Rack w/Wheels is an efficient solution for storing and transporting bumper plates. The storage sleeve is made of 11 gauge steel, 96.5cm tall and has a 60mm diameter for maximum stacking needs. The four multidirectional castors allow you to easily move the storage rack around on any type of flooring and is equipped with a safety lock to prevent unintentional movement. French Fitness OWT20 Olympic Weight Plate Tree

Made of durable steel and is designed to keep the rack from tipping over when loaded and when changing plates. Has nine plate storage pegs for space efficiency and rubber feet to protect base of the frame and prevent the machine from slipping. French Fitness OWT30 Olympic Weight Storage Rack

Durable steel construction with eight plate storage pegs that can accommodate 2.5 lb. through 45 lb. Olympic plates. Designed to help distribute the weight evenly and keep the rack from tipping over when loaded and when changing plates. Protect floors from damage and keep your workout area organized. French Fitness OWTBH5 Olympic Weight Tree Rack & Bar Holder

The French Fitness OWTBH5 Olympic Weight Tree Rack & Bar Holder is manufactured from hardwearing steel. It is constructed to refrain the rack from knocking over when stuffed and switching plates. There is a space for several plates on each of six (6) weight plate spokes. It has also six (6) additional outside spoke suitable for your standard size gym bars. Arrange your weights and bars in a single suitable place with this bar and plate rack. It can fit in with sized 51mm weight plates and 50mm OB bars. Get rid of mess at gym or at the home gym. It's easy to set up with full instruction included. Note that the weight plates and bars are not included.

French Fitness Portable Bumper Plate Stacker Rack w/Wheels

The French Fitness Portable Bumper Plate Stacker Rack w/Wheels is an efficient solution for storing and transporting bumper plates. The storage sleeve is made of 11 gauge steel, 96.5cm tall and has a 60mm diameter for maximum stacking needs. The four multidirectional castors allow you to easily move the storage rack around on any type of flooring and is equipped with a safety lock to prevent unintentional movement. Features

• Stores bumper plates vertically
• Heavy duty 11 gauge steel
• Heavy duty castor wheels
• Great for Gyms and Weight Lifting Clubs

Tech Specs

• Main Tube: 60mm x 60mm x 3mm
• Dimensions: 20.8"L x 20.8"W x 37.9"H (53cm x 53cm x 96.5cm)

French Fitness Horizontal Bumper Plate Storage Rack

Stores all your bumper plates in one area and keep them accessible and close at hand with the French Fitness Horizontal Bumper Plate Storage Rack. Build with durable steel and powder-coated finish to withstand constant use. Features dual wheels and built-in handle for easy transport and a set of rubber feet to protect your gym's flooring. The FF-HBPSR has a small frame which makes it easy to fit in a tight corner of a home gym. Features

• 6 dividers creating (2) slots for 45LB & 35LB plates, (2) slots for 25LB & 15LB plates, and (1) slot for 10LB and smaller variant bumpers
• The horn at the back of the unit provides storage for fractional plates.
• Max storage capacity of 355LB
• Convenient handle and wheels for easy mobility.
• Powder coat finish
• Anti Skid rubber foot pads

Tech Specs

• Dimensions: 12.5"H x 41.3"W x 11.4"H (32 cm x 105cm x 29cm)

French Fitness 5' Black Olympic Bar - 26 Lbs

The French Fitness 5' Black Olympic Bar - 26 Lbs is fully constructed from high-quality steel with a hard chrome finish for long-lasting durability. The lightweight 26 Lb, 5 foot long design is ideal for standing curls, lat rows, and a variety of Olympic lifts. Features a weight lifting capacity of 500 lbs (226 kg), and the sleeves rotate freely on bearings. Diamond-knurled grips along the bar's length help ensure a secure hold. The bar provides a more balanced lifting with its shorter size and allows for use in tighter settings like a home or garage gym.

Tech Specs

• Bar length: 5' (1500 mm)
• Shaft length: 38.2" (970 mm)
• Sleeve length: 10.5" (267.2 mm)
• Grip Diameter: 28mm
• Sleeve Diameter: 50mm (Holds 2" Olympic Weights)
• Weight: 26 Lbs (12 KG)
• Max Load Rating: 500 Lbs
• California Residents see Prop 65 WARNINGS

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French Fitness 5' Chrome Olympic Bar - 30 Lbs

The French Fitness 5 ft. Olympic Bar is your perfect companion for dead lifts, bench presses, squats and more. Use it to get a full-body workout or to simply target specific muscle groups. Our Olympic bar is designed from the highest quality of components to support heavy weights so that you can take on heavy workloads.

Tech Specs

• Diameter: 2" (51 mm)
• Weight: 30 lbs (13.6 kg)
• Bar Length: 60.2" (1530 mm)
• Max Load Rating: 440 lbs (200 kg)
• California Residents see Prop 65 WARNINGS

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French Fitness 6' Chrome Olympic Bar - 33 Lbs

A favorite of bodybuilders everywhere and a staple of championship lifts, the French Fitness 6' Chrome Olympic Bar - 33 Lbs is your perfect companion for dead lifts, bench presses, squats and more. Use it to get a full-body workout or to simply target specific muscle groups. Our Olympic bar is designed from the highest quality of components to support heavy weights so that you can take on heavy workloads.

Tech Specs

• Diameter: 2" (51 mm)
• Weight: 33 lbs (15 kg)
• Bar Length: 72 inches / 6 ft (1834 mm)
• Max Load Rating: 700 lbs (317 kg)
• Between Inside Collars: 51 in (130cm)
• California Residents see Prop 65 WARNINGS

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French Fitness 7' Black Olympic Bar - 45 Lbs

The French Fitness 7' Black Olympic Bar weighs 45 pounds and is made of solid steel, perfect for deadlifts, overhead pressing, rows, and bench training. Precision-engineered knurling ensures a steady grip and provides just enough grip so you can perform multiple repetitions with comfort and confidence. The French Fitness 7' Black Olympic Bar is the perfect weight and length combination for learning various lifts, increasing strength, stamina and cardiovascular endurance.

Tech Specs

• Shoulder Bolt Collar Bolt
• (ID) Between Collars: 51.50"
• Collar Length: 15.75"
• Bar Diameter: 30 mm
• Capacity: 600 lbs
• Length: 86"
• Weight: 45 lbs
• California Residents see Prop 65 WARNINGS

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French Fitness 7' (86") Chrome 45 Lb Olympic Bar

A favorite of bodybuilders everywhere and a staple of championship lifts, the French Fitness 7' (86") Chrome 45 Lb Olympic Bar is designed to help take your free weight workouts to the next level. Precision-engineered from the highest-quality components, this weight bar can support up to 700 pounds of plates, letting you take on incredibly heavy workloads.

Tech Specs

• Max Load: 700 lb (317 kg)
• Weight: 44 lb (20 kg)
• 150,000 PSI
• Inner (Hand Grip) Diameter: 1.1 in (28 mm)
• Outer Diameter: Olympic Style 2 in (51mm)
• Length: 86 in (7 ft)
• California Residents see Prop 65 WARNINGS

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French Fitness 7' (86") 45 Lb Olympic Power Bar -1500 Lb

The French Fitness Olympic Bar weighs 45 pounds and measures 7-feet (86 inches) long with a 16-inch collar length and a 5.5-inch grip area. This bar is 1500lb weight tested and features hardened copper sleeves, no center knurl, and dual knurlings for the best comfort and grip. With the 8 needle bearing, you'll have more control, a more stable and smooth spin. Hardened chrome plated for increased durability, hardness, wear and corrosion resistance. The French Fitness Olympic Bar is an excellent choice for athletes who want to ensure that their barbell is rust-resistant without having to undertake much maintenance.

Tech Specs

• Sleeves: Hardened Chrome
• Shaft: Black Zinc
• Bearing Type: Needle
• 4 HK bearings
• 6 Sections knurled, no center knurl
• Overall length: 86"
• Collar length: 16"
• Handle Diameter: 28mm
• Grip Area: 51.5"
• Tensile Strength: 205000 PSI
• Weight Capacity:1500 lb
• Weight: 44 lb (20kg)
• California Residents see Prop 65 WARNINGS

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French Fitness 7' (86") 45 Lb Olympic Power Bar -2000 Lb (New)

The French Fitness 7' (86") 45 Lb Olympic Power Bar -2000 Lb, weighing 44 lbs (20kg), is a sturdy and adaptable weightlifting tool. With a 29mm handle diameter, a shaft constructed from hard-chromed steel, and a precise 5-stage knurling pattern with 1.5mm knurling thickness, it delivers a secure grip for a variety of lifting routines. Its sleeves, made of hardened chrome, feature a dependable bushing bearing system that provides controlled rotation during lifts. Remarkably, this barbell boasts a weight capacity of 2000 lbs, making it ideal for serious strength training while ensuring durability and top-tier performance.

Tech Specs

• Bearing Type: Bushing
• Sleeves: Hardened Chrome
• Shaft: Hard chromed with 5 stage knurling
• Handle Diameter: 29mm
• Knurling Thickness: 1.5mm
• Weight: 44 lb (20kg)
• Weight Capacity: 2000 lb
• Overall Length: 86"
• California Residents see Prop 65 WARNINGS

French Fitness Cast Iron Olympic Weight Plate

The French Fitness Cast Iron Olympic Weight Plate has a classic design and is made of high quality powder coated solid cast iron guaranteed to build muscle and strength. Has a built-in lip and a flat surface to assist with loading and offloading. These weight plates are great for total body strengthening and muscle building and are made to last.

	Size	Diameter	Thickness
	2.5 lb (1.1 kg)	6.3" (162mm)	0.5" (13mm)

French Fitness Rubber Grip Olympic Plate

The French Fitness Rubber Grip Olympic Plate is designed for professional gym or home gym. The wide rim makes these weight plates easy to carry. The raised lettering makes it easier for your fingers to get a good hold on them.

	Size	Diameter	Thickness
	2.5 lb (1.1 kg)	6.3" (162mm)	1” (25.4mm)

French Fitness Rubber Grip Olympic Plate Colored

The French Fitness Rubber Grip Olympic Plate is designed for professional gym or home gym. The wide rim makes these weight plates easy to carry. The raised lettering makes it easier for your fingers to get a good hold on them.

	Size	Diameter	Thickness
	2.5 lb (1.1 kg)	6.3" (162mm)	1” (25.4mm)

French Fitness Cast Iron Olympic Weight Plate

The French Fitness Cast Iron Olympic Weight Plate has a classic design and is made of high quality powder coated solid cast iron guaranteed to build muscle and strength. Has a built-in lip and a flat surface to assist with loading and offloading. These weight plates are great for total body strengthening and muscle building and are made to last.

	Size	Diameter	Thickness
	5 lb (2.3 kg)	7.8" (200mm)	0.6" (17mm)

French Fitness Rubber Grip Olympic Plate

The French Fitness Rubber Grip Olympic Plate is designed for professional gym or home gym. The wide rim makes these weight plates easy to carry. The raised lettering makes it easier for your fingers to get a good hold on them.

	Size	Diameter	Thickness
	5 lb (2.3 kg)	7.9" (201mm)	1.12” (28.6mm)

French Fitness Rubber Grip Olympic Plate Colored

The French Fitness Rubber Grip Olympic Plate is designed for professional gym or home gym. The wide rim makes these weight plates easy to carry. The raised lettering makes it easier for your fingers to get a good hold on them.

	Size	Diameter	Thickness
	5 lb (2.3 kg)	7.9" (201mm)	1.12” (28.6mm)