We ship throughout the U.S. and Canada!
Transporting heavy duty fitness machines is not easy! However, through extensive research and persistence, we have obtained contracts with many shipping companies across the U.S. The outcome? We can ship any piece of equipment, anywhere, for less than our competitors. The companies we use provide the most cost effective, trouble free way for shipping. Damaged shipments are extremely frustrating for both the customer and Fitness Superstore, so we do our best to eliminate any issues by choosing the best shipping companies.
To obtain a shipping cost, simply add the item to your cart, enter your zip code, and click on the drop down box that says "Select Shipping Method" to view the shipping cost. You may also obtain a shipping cost by clicking on the links below:
Click here for California Shipping Rates - Shipping Rates to California. Bay Area delivery will be less. Feel free to visit us or contact us for a quote.
Click here for USA Shipping Rates - Shipping Rates to the Lower 48 States, outside California. No Sales Tax will be added. The total price out the door is the price of the item, plus the shipping cost.
Click here for Canada Shipping Rates - Shipping Rates to all of Canada. 5% GST Taxes will be added to the price of the item. The total price out the door is the price of the item, plus the shipping cost, plus the GST Taxes.
Premium Shipping Options - We offer 4 levels of service
Your machine will be delivered to the first dry area. It will arrive in box(es) and will remain packaged. Refurbished equipment is (in most cases) disassembled (as it would be if bought new from the manufacturer). Assembly instructions will be emailed to the customer at the time of shipment. Once product ships, transit time is 1-2 business days to California, 2-6 business days to the lower 48 states, 1-2 Weeks to Canada, and 2-3 Weeks to HI/AK, APOs, and Puerto Rico. You have the option of being present for delivery; however, we will request no signature required unless specified under 'Order Comments' during checkout.
First Dry Area
Room of Choice
*Please note that there are two exceptions to our 'room of choice' delivery capabilities. We cannot deliver the Precor AMT 100i through a doorway or area that is less than 27.5" wide, and we cannot deliver any Cybex Arc Trainers through a doorway or area that is less than 28.75" wide.
Please note, in regards Curbside/'First Dry Area'/'Room of Choice' DeliveriesOnce the machine ships we will email you tracking numbers, which will tell you the approximate date of arrival. Once the machine arrives to the local delivery terminal, the shipping company will call you at the phone number(s) provided to schedule a delivery time. They are flexible on the dates, and would generally provide a 2-4 hour window in terms of when they would deliver. Please note it will not be delivered until the company gets in contact with you to setup a delivery time with the phone number(s) you provide us. Please provide any additional contact methods under 'Order Comments' to ensure quick delivery. Also, in cases when you are unavailable or out of town, delivery can be delayed up to 1 month by the shipping company at no additional charge.
More Shipping Information
Our Shopping Cart is setup so your shipping cost will decrease (per item) when ordering more than 1 product from us. It will vary depending on your location, products, and quantity ordered. To get a quote, add the items to the shopping cart, then press 'view cart', enter your zip code and press 'recalculate' shipping costs. You may also call us at 1-855-FIT-N-SAV; we may, in some cases, be able to provide additional shipping options.
Refunds / Returns
California Delivery Service
Our staff will personally deliver your machine to anywhere in California. All items will arrive fully assembled. Our experience with fitness equipment provides you with the most trouble free delivery possible. We will call you to setup a delivery time and date. We are available to deliver during business hours and on evenings and weekends. We will setup the machine in the room of your choice and let you try it out to ensure everything is as expected. Feel free to contact us with questions. If you have any additional requests please leave it on the 'order comments' at checkout. We always use our local delivery service for California Shipments (unless Fedex Ground is specified), and on a case by case basis for Oregon Shipments.