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We ship throughout the U.S. and Canada!

Transporting heavy duty fitness machines is not easy! However, through extensive research and persistence, we have obtained contracts with many shipping companies across the U.S. The outcome? We can ship any piece of equipment, anywhere, for less than our competitors. The companies we use provide the most cost effective, trouble free way for shipping. Damaged shipments are extremely frustrating for both the customer and Fitness Superstore, so we do our best to eliminate any issues by choosing the best shipping companies.

To obtain a shipping cost, simply add the item to your cart, enter your zip code, and click on the drop down box that says "Select Shipping Method" to view the shipping cost. You may also obtain a shipping cost by clicking on the links below:

Click here for California Shipping Rates - Shipping Rates to California. Bay Area delivery will be less. Feel free to visit us or contact us for a quote.

Click here for USA Shipping Rates - Shipping Rates to the Lower 48 States, outside California. No Sales Tax will be added. The total price out the door is the price of the item, plus the shipping cost.

Click here for Canada Shipping Rates - Shipping Rates to all of Canada. 5% GST Taxes will be added to the price of the item. The total price out the door is the price of the item, plus the shipping cost, plus the GST Taxes.

Premium Shipping Options - We offer 4 levels of service

Fedex Ground Shipping / Receiving Area at Fitness Superstore

Your machine will be delivered to the first dry area. It will arrive in box(es) and will remain packaged. Refurbished equipment is (in most cases) disassembled (as it would be if bought new from the manufacturer). Assembly instructions will be emailed to the customer at the time of shipment. Once product ships, transit time is 1-2 business days to California, 2-6 business days to the lower 48 states, 1-2 Weeks to Canada, and 2-3 Weeks to HI/AK, APOs, and Puerto Rico. You have the option of being present for delivery; however, we will request no signature required unless specified under 'Order Comments' during checkout.

Curbside
Your machine(s) are placed on the closest curb to your location accessible by a truck. The machine will arrive fully assembled on a pallet and will remain packaged. Shipping transportation time is 3-7 Business Days. We have several carriers we use for curbside deliveries and will not know the actual carrier until shipment.

First Dry Area
Your Machine(s) are placed in the first dry area. Whether you have an upstairs apartment or narrow doorway as your first dry area, this is your level of service. Packaging material will not be removed. Your machine will always arrive fully assembled. Shipping transportation time is 5-10 Business Days. We have several carriers we use for 'first dry area' deliveries and will not know the actual carrier until shipment.

Room of Choice
This is the most advanced level of service. Your machine(s) will be delivered fully assembled in any room of your choice- whether it is up 4 flights of stairs, or needs to be takes apart to fit through a doorway*. Packaging material will be removed. Machine will always be fully assembled- sometimes it will be assembled on site, other times it will be shipped fully assembled. Shipping transportation time is 5-10 Business Days. We have several carriers we use for room of choice deliveries and will not know the actual carrier until shipment. Please be prepared to give us information including requested measurements of doorways, pictures if there are tight turns, and the surface of your flooring. Failure to do so could result in delays, as well as your item(s) needing to be re-delivered due to the delivery company not having the proper notes to make the delivery.

*Please note that there are two exceptions to our 'room of choice' delivery capabilities. We cannot deliver the Precor AMT 100i through a doorway or area that is less than 27.5" wide, and we cannot deliver any Cybex Arc Trainers through a doorway or area that is less than 28.75" wide.

Please note, in regards Curbside/'First Dry Area'/'Room of Choice' Deliveries

Once the machine ships we will email you tracking numbers, which will tell you the approximate date of arrival. Once the machine arrives to the local delivery terminal, the shipping company will call you at the phone number(s) provided to schedule a delivery time. They are flexible on the dates, and would generally provide a 2-4 hour window in terms of when they would deliver. Please note it will not be delivered until the company gets in contact with you to setup a delivery time with the phone number(s) you provide us. Please provide any additional contact methods under 'Order Comments' to ensure quick delivery. Also, in cases when you are unavailable or out of town, delivery can be delayed up to 1 month by the shipping company at no additional charge.

More Shipping Information

Bulk Discounts
Our Shopping Cart is setup so your shipping cost will decrease (per item) when ordering more than 1 product from us. It will vary depending on your location, products, and quantity ordered. To get a quote, add the items to the shopping cart, then press 'view cart', enter your zip code and press 'recalculate' shipping costs. You may also call us at 1-855-FIT-N-SAV; we may, in some cases, be able to provide additional shipping options.

International Customers
If you are outside of the United States, APO Territories, and Canada, the only way to purchase from us is to call us at 925-215-2927, or email us at sales@fitnesssuperstore.com to obtain a shipping quote. Additionally, the only way we accept international payment is by wire transfer.

Processing Time
Refurbished equipment will leave our warehouse 1-4 weeks after payment is received in most cases. You can view order details, print invoices, and view order history by logging into your account and clicking the Order Status link on at the bottom of our website.

Refunds / Returns
Click here to view our Return Policy

California Delivery Service

Our staff will personally deliver your machine to anywhere in California. All items will arrive fully assembled. Our experience with fitness equipment provides you with the most trouble free delivery possible. We will call you to setup a delivery time and date. We are available to deliver during business hours and on evenings and weekends. We will setup the machine in the room of your choice and let you try it out to ensure everything is as expected. Feel free to contact us with questions. If you have any additional requests please leave it on the 'order comments' at checkout. We always use our local delivery service for California Shipments (unless Fedex Ground is specified), and on a case by case basis for Oregon Shipments.