SportsArt Warranty

SPORTSART WARRANTY

SPORTSART PRODUCT LIMITED WARRANTY

SPORTS ART AMERICA INC. (HEREAFTER REFERRED TO AS SPORTSART) WARRANTS OUR PRODUCTS TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. SPORTSART WILL REPAIR OR REPLACE DEFECTIVE PARTS, AT OUR DISCRETION, DURING THE WARRANTY PERIOD LISTED BELOW. SEE PAGE 2 FOR LIMITATIONS AND EXCLUSIONS

YOU MAY CONTACT YOUR DEALER OR CALL 866-709-1750 TO OBTAIN INFORMATION ABOUT ASSEMBLY TECHNICIANS IN YOUR AREA. ASSEMBLY INSTRUCTIONS ARE INCLUDED FOR YOUR CONVENIENCE. DAMAGE TO THIS EQUIPMENT DUE TO IMPROPER ASSEMBLY OR MAINTENANCE IS NOT COVERED BY WARRANTY.

Note: This warranty only applies to SportsArt products and models expressly stated below and does not apply to any products or models not listed herein. Warranties outside the U.S. may vary.

Cardio Warranty Foundation Series
Light Commercial
Usage limitation < 4 Hours Use/Day
Model No. T635A****,T635M,T615(EG)(CHR)
Frame Lifetime*
MyFlex PlusTM Lifetime*
Drive Motor Lifetime* | 5 Years
Parts 5 Years
Wear items** 5 Years
6/12V Battery 2 Years
Labor 3 Years
High wearable items*** 90 Days, (no labor)
User weight capacity 400LB
Cardio Warranty Status Series
Full Commercial
Usage limitation No Usage Limit
Model No. N685/G690
Frame Lifetime*
Generator Lifetime*
Parts 5 Years
Wear Items** 5 Years
Track Pad/12v Battery/Brake Pad 2 Years
Labor 3 Years
High wearable items*** 90 Days
User weight capacity 330 LB
Cardio Warranty Elite/Prime/Performance Series
Full Commercial
Elite/Prime/Performance Series
Light Commercial
Usage limitation No usage Limit < 6 Hours Use/Day
Model No. G660 G660
Frame Lifetime* Lifetime*
Generator Lifetime* Lifetime*
Parts 3 Years 5 Years
Wear Items** 3 Years 5 Years
Track Pad/12v Battery/Brake Pad 2 Years 2 Years
Labor 3 Years 3 Years
High wearable items*** 90 Days 90 Days
User weight capacity 330 LB 330 LB

* Lifetime is defined as the useful life of the product which is understood to be 7 years.
** Wear items are: deck, belts (VERDE belt assembly), handles, grips, motor/generator brushes, overlay, pedals, pedal straps and bearings, and cosmetic shrouds
*** High wearable items are: headphone jacks, USB port, RFID port, iPod connector, and 1.5V batteries.
**** T635A Drive Motor is rated as Lifetime (defined at useful life of the product, which is understood to be 7 years


Warranty applies to products purchased after August 2018 Warranty applies only to the original purchaser of this product for items purchased after August 2018 and is not transferable to other parties. Warranty period begins on the original purchase date of this product.


Responsibilities of the Purchaser:

(IMPORTANT: INSTALLATION ANDSERVICINGBYSPORTSARTTECHNICIAN ONLY)

  1. Follow all maintenance requirements and document the maintenance schedule in accordance with instructions provided at gosportsart.com, which are incorporated herein by reference. To the extent that there is any conflict between the terms of the maintenance guidelines on gosportsart.com and this limited warranty, the maintenance guidelines on gosportsart.com will control.
  2. Operate the product in accordance with instructions provided in the product user manual and in updated product manuals on the website.
  3. Provide adequate power supply as instructed in the product user manual.
  4. Comply with requests from the customer service department, including, but not limited to, providing documentation of product issues (including digital photos) and maintenance, following procedures, and providing proof of purchase.

Failure to fulfill responsibilities listed above voids this product limited warranty and all responsibilities of SportsArt. Please register the product within thirty (30) days from the date of purchase by completing and returning to SportsArt the registration card below or by completing the warranty registration form at gosportsart.com.


Limitations and Exclusions:

  1. Wear items may require picture and/or image verification.
  2. Software upgrades not associated with safety issues.
  3. Screws and other hardware commonly available at hardware stores.
  4. Products purchased or installed in countries other than the US, Canada, and Mexico.
  5. Products purchased from an unauthorized SportsArt dealer or second-hand products whether or not purchased from an authorized SportsArt dealer.
  6. Products whose serial numbers have been removed, altered, or defaced, or for which false information has been given.
  7. Products installed, worked on, altered or modified by unauthorized or unqualified service people and the damage done by such.
  8. Shipping damages of any kind. Note: Damage caused by common carrier is the carrier’s responsibility and must be claimed with the carrier at the time it occurs.
  9. Damage or equipment resulting from negligence, accident, misuse, abuse, natural disaster, fire, flood, abnormal electrical or environmental conditions, contact with sand, dirt, food or liquid.
  10. Service calls made to instruct people on how to operate the product, and trip charges for warranty travel exceeding 100 miles or 2 hours, whichever is less
  11. Parts that are lost, stolen, neglected, abused or vandalized
  12. Expenses for making products accessible for servicing
  13. Labor on parts that are not within their stated warranty period.

SportsArt will repair or replace parts, at its discretion, and may use functionally equivalent reconditioned, refurbished, pre-owned, or new components and parts to replace defective ones. All repairs must be preauthorized by the SportsArt service department.


Returns:

The customer is responsible for freight, packaging, and other expenses associated with product returns. All units must be shipped in the original box and arrive in sellable condition. Do not ship any unit without a return authorization number. All units arriving without a return authorization number or arriving with damage will be refused and no refund will be issued.


Limitations of Liability:

It is understood that SportsArt is not an insurer, that you will obtain insurance, if any is desired, and that the sums payable to SportsArt are based upon the value of the product and the scope of liability undertaken by SportsArt.

UNDER NO CIRCUMSTANCES WILL SPORTSART’S LIABILITY IN CONTRACT, IN TORT, IN NEGLIGENCE, FOR BODILY INJURY, DEATH, OR PROPERTY DAMAGE, UNDER ANY WARRANTY OR OTHERWISE EXCEED THE PURCHASE PRICE OF THIS PRODUCT, AND UNDER NO CIRCUMSTANCES WILL SPORTSART BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, SECONDARY OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES RESULTING FROM THE USE OF, MISUSE OF, OR INABILITY TO USE EXERCISE PRODUCTS, OR THE PERFORMANCE OF THE PRODUCT, EVEN IF SPORTSART OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states and/or countries do not allow limitations on how long an implied warranty lasts and exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. No representative or other person is authorized to make any warranty or assume for SportsArt any liability except as stated in this limited warranty. By using this product, you indicate that you understand and agree to the terms of this warranty. This limited warranty constitutes the entire agreement and understanding of the parties with respect to the subject matter of this limited warranty and supersedes all prior understandings and agreements, whether written or oral, among the parties with respect to such subject matter.


Disclaimer of Unstated Warranties

THE LIMITED WARRANTY ABOVE IS SPORTSART’S COMPLETE WARRANTY FOR THE PRODUCT AND STATES YOUR EXCLUSIVE REMEDIES. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR


PURPOSE, ARE DISCLAIMED. This warranty gives you specific rights, and you may also have other rights which vary from state to state


Service:

To make a claim under this limited warranty, please contact the SportsArt service department by phone at 866-709-1750, by e-mail at service@gosportsart.com, or by fax at 425-275-5129. You may also contact the authorized SportsArt dealer who sold the product.